SK-Tronics reserves to right to amend its policies at any time, with or without notice. If you have any questions, please visit our contact page.
- We accept VISA/MasterCard/AMEX/Discover/PayPal
- You can also pay by check, ACH, Wire Transfer (Please contact us for banking information)
- If your shipping address and billing address does not match, your transaction might be manually reviewed before processing. If you have any issues, please contact us.
- We do not currently ship to the following countries due to Restrictions/Availability of reliable delivery methods.
Iran, North Korea, Afghanistan, Pakistan, Central Africa, El Salvador, Mexico, Honduras, Argentina, Venezuela.
- All in-stock orders will be fulfilled within within 24 hours from the date of order, Monday-Friday. All orders received on weekends and holidays will be processed on the next business day.
- We will not be responsible for any customs fees, taxes and duties once the order is dispatched. All international orders will be dispatched as FOB.
- If you'd like to use your own courier, please include the courier name (UPS,FedEx etc.) and the account number in the "notes" section of your order.
TERMS OF SALE
- Any units on backorder will be dispatched within 24 hours, once the merchandise is received from manufacturer/distrubutor. Backordered products are non-cancellable for 30 days past the promised ship date.
- Any technical details are provided for convenience and reference. The information stated is provided by manufacturer. SK-Tronics is not responsible for any discrepancies resulting from 3rd party information.
- SK-Tronics will determine the fastest and most economical shipping method based on the items ordered, package size and destination. Any international orders over $200.00 will also be insured in case of loss/damage. In the case of any missing or damaged items, the buyer agrees to follow procedures set forth by the carrier (UPS, FedEx, DHL, etc.)
- Any lead times provided are factory estimates. Lead time is calculated from the date of payment, not the date of order.
- We currently offer NET 30 terms only to our customers located within the United States. All international orders must be pre-paid.
- All returns must be in original packaging (retail or bulk when applicable).
- Any defective items will be replaced/refunded at no cost to buyer.
- Buyer must return all products before a refund can be provided.
- Returns are accepted within 30 days of purchase with or without reason,
- Electrical components such as toroids, motors, and wiring cannot be returned, unless the parts are defective.
- Unless the product is dead on arrival (DOA), or defective, or incorrect, the buyer will be responsible for return shipping.
- A Re-stocking fee of 15% will apply to all sealed Computer Products.
PRE-ORDERS & LEAD TIMES
- ALL Pre-orders can be cancelled PRIOR to the expected delivery date at no penalty. No cancellations will be made to pre-orders after the expected delivery date for 14 days in case of factory delays.
- Expected delivery dates are provided by the factory and can change at any time.
- The customer has the right to cancel any pre-orders not delivered within 30 days of expected delivery for a full refund of their purchase price.
- ALL Pre-orders are provided on a first-come, first-served basis. If the item shows in-stock, then it can still be pre-ordered.